At Hunt Kart, your absolute satisfaction is our top priority. We maintain a fair, transparent, and customer-friendly return and refund framework to ensure you feel secure while shopping with us.
Return and Replacement Window We offer a straightforward [7-day] return and replacement window, which begins strictly from the exact date and time your product is successfully delivered to your address according to courier delivery logs.
Eligibility Criteria for Returns
To qualify for a valid return or exchange, your item must meet the following conditions:
The product must be completely unused, unwashed, and in the exact original condition in which you received it.
It must include all original factory packaging, labels, tags, user manuals, and any associated accessories.
Items showing clear signs of physical damage, intentional tampering, structural modification, or misuse by the customer will not be accepted for return.
Received Damaged, Defective, or Incorrect Items? If you unfortunately receive a product that is physically damaged, functionally defective, or entirely incorrect compared to what you ordered, you must notify our customer support team within [48 hours] of delivery. Please share clear photos or an unboxing video showing the defect or damage so we can quickly verify your claim and arrange an immediate free replacement or full refund.
Refund Processing Timeline and Methods Once your returned item reaches our central warehouse and undergoes a thorough quality inspection by our technical team, your refund will be officially approved and processed within [5 to 7 business days]:
Prepaid Orders: For orders paid online via credit card, debit card, UPI, or net banking, the refunded amount will be credited directly back to your original source payment account.
Cash on Delivery (COD) Orders: For orders placed via Cash on Delivery, our support team will contact you to collect your valid bank account or UPI handle details, and the refund will be executed via direct electronic bank transfer
